MICHELLE CAMPBELL ETHOS:
We are committed to and participate in EPA approved, environmentally friendly production practices. All of our goods are produced in the USA and we are constantly working to reduce our carbon footprint. A portion of the proceeds from each web purchase go to one of the following charities: The Sierra Club, Oceana, or The Art Production Fund.
Exchange requests or returns on FULL PRICED merchandise are subject to approval by Campbell within 14 days of receipt of goods. Exchanges are made in the case of incorrect sizing or damaged product.
Returns are only accepted if you are shipped damaged product. If you are unsatisfied with your purchase, online shopping credit will be given in exchange for the purchased items.
Also note, that with each piece comes a warning stating the proper ways to care for gold plated jewelry. If this is ignored and the plating does in fact fade, a return or exchange WILL NOT be accepted.
In the unlikely event that diamonds fall out of a piece, Campbell will repair it for you.
To get approval and a return shipping slip please email:
We will not refund your original shipping charges and take note that refunds take a full billing cycle to appear on your statement.
Campbell collects the following information upon placing your order:
First and last name, mailing address, email address, billing/shipping address and phone number. We ask you for this information in case we need to contact you regarding your order. We do not sell or give your personal information to marketing agencies and will only contact you by phone if there is an issue or question with your order, unless there is reason to believe the user is violating the terms and conditions of our website, or where otherwise required by law or legal process.
Campbell also collects this information to provide enhanced customer service and to provide a better shopping experience.